Política de envio
Shipping Policy
Processing time Orders are processed within 1–3 business days after payment confirmation.
Delivery times
- Portugal: 7–15 business days
- European Union: 10–20 business days
- Rest of the world: 15–30 business days
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Tracking Once your order is shipped, you will receive a tracking number by email. You can use it to follow your order in real time.
Customs & duties For orders outside Portugal, customs fees may apply depending on your country's regulations. These costs are the customer's responsibility.
Lost or delayed orders If your order hasn't arrived within the estimated timeframe, please contact us at [your support email] and we'll investigate with the carrier.