Política de privacidade

Last updated: May 29, 2026

Teknova operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Teknova is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein. Humanity keeps clicking “I agree” without reading any of this, but here we are.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be associated with you or another person. Personal information does not include anonymized or de-identified data that cannot reasonably be linked back to you.

Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card numbers, debit card numbers, payment details, financial account information, transaction details, payment method, and payment confirmations.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including products viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, along with previous transactions.

  • Communications with us including information you provide when contacting customer support.

  • Device information including browser details, network connection, IP address, and other unique identifiers.

  • Usage information including how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information.

  • Automatically through the Services, including through cookies and similar technologies.

  • From service providers acting on our behalf.

  • From business partners or third parties.

How We Use Your Personal Information

Depending on your interaction with the Services, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your information to provide the Services, process payments and orders, manage accounts, arrange shipping, process returns or exchanges, publish reviews, and personalize your shopping experience. This includes recommending products based on previous purchases or browsing activity. Because apparently the internet now knows your taste in gadgets better than your relatives do.

Marketing and Advertising

We may use your information to send marketing emails, SMS messages, promotions, and advertisements related to products or services, including personalized advertising based on your browsing and purchase history.

Security and Fraud Prevention

We use your information to authenticate accounts, detect fraudulent or malicious activity, secure transactions, and protect our Services and users. If you create an account, you are responsible for keeping your login credentials secure. Sharing passwords remains one of humanity’s strangest hobbies.

Communications

We use your information to respond to inquiries, provide customer support, and maintain our business relationship with you.

Legal Reasons

We may use your information to comply with applicable laws, legal requests, investigations, disputes, or to enforce our policies and terms.

How We Share Personal Information

We may share your personal information with third parties under the following circumstances:

  • With Shopify, service providers, and vendors who help operate our business, including payment processors, IT providers, analytics services, cloud storage providers, customer support, and shipping partners.

  • With business and marketing partners for advertising and promotional purposes.

  • When you instruct or consent to us sharing information with third parties, such as for social media integrations or product deliveries.

  • With affiliates or companies within our corporate group.

  • In connection with legal obligations, mergers, acquisitions, insolvency proceedings, or protection of our rights and services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your use of the Services in order to provide and improve them. Information submitted through the Services may be shared with Shopify and third parties located outside your country of residence.

We also use certain enhanced Shopify features that may incorporate data collected from interactions with our store, other merchants, and Shopify itself. In these situations, Shopify is responsible for processing your personal information for those purposes.

To learn more about how Shopify uses your personal information and your related rights, please visit Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en

Third Party Websites and Links

The Services may include links to third party websites or platforms. If you follow these links, you should review their privacy and security policies separately. We are not responsible for the privacy, security, or content of third party websites.

Information shared publicly or on social media platforms may be visible to others without restriction. The internet never forgets. An inspiring feature nobody asked for.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so it can be deleted.

Security and Data Retention

No security system is completely secure, and we cannot guarantee absolute protection of your information. Information transmitted online may not always be secure, so please avoid sending sensitive information through unsecured channels.

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

  • Right to access your personal information.

  • Right to request deletion of your personal information.

  • Right to correct inaccurate information.

  • Right to data portability.

  • Right to manage marketing communication preferences.

If you reside in the UK or EEA, you may also have the right to:

  • Object to certain processing activities.

  • Restrict processing.

  • Withdraw consent where processing is based on consent.

You may exercise these rights by contacting us using the details below.

We may need to verify your identity before processing requests. We will respond within the time required by applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

When transferring data outside the EEA or UK, we rely on recognized legal safeguards such as Standard Contractual Clauses, unless the destination country has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this website along with the revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: rodrigocerveira16@gmail.com
Address: Rua da República, Aveiro, PT-01, 3800, Portugal

For the purposes of applicable data protection laws, we are the data controller of your personal information.